Review for Twin Creek Apt Apartments

My family moved into Twin Creeks in 06' we lived there until recently. After the first 3 months it was very apparent we had made a huge mistake.

The review about management was correct. They are very nice to you before you move in. We had numerous problems with our neighbors upstairs (things I cannot type on the internet). And management was not helpful whatsoever! They wanted their rent and that was about all.

We had been home owners for years and had sold our house. This was a rude awakening to us how apartment life has gone so downhill! The neighbor upstairs from us was a felon (we found this out just looking online). Obviously this isn't ever really cked out. So beware, who knows who you might have for neighbors. And if you are a felon...well this might be the place you end up without any troubles.

When we found a place and were ready to move, the long list of things to clean before leaving was almost laughable! I thought, whomever cleans inside a light shade? Or on the second floor whomever cleans the OUTSIDE of the windows? These were things they just set people up for loosing their deposit, or at least part of it.

We had a manager tell us (who isn't there anymore) that it is better just to pay for the apt cleaners to go in and clean. Because if you didn't clean something right, they charge you the whole 1-2 hrs it takes them to clean anyway. So we took the prior managers advice when we moved.

Yes we lost some money when leaving...but after reading reviews here I fully expected that would happen. These people do NOT care about you and how much you might loose when you move. It was very apparent that they didn't care a whole lot about anything after what we went through with our neighbors.

Noise is a HUGE problem at this apt complex. The review I read about shutting doors...yes that is correct, shutting doors shakes the whole building and any noise upstairs or downstairs you will hear....ANY NOISE. And it is very very loud.

Even more trouble has been the management enforcing the 10 oclock quiet hours. They do not enforce this if some noise is indoors. We had trouble as our neighbors woudl do laundry in the middle of the night! It was right above our master bedroom in the hall and was extremely loud. However they said there was nothing they could do other than calling and asking the tenant to not do their laundry in the middle of the night. The only noise they can make you quit doing is outside noise after 10 p.m. And that is if the security guy who only patrols every so often actually catches someone making noise. They have no on duty security who is there 100% of the time. It is horrible...very senseless to us why they even have a 10 pm quiet time if they don't enforce it.

We lived near a outdoor hottub which we ALWAYS were woke up by crazy people going into the hot tub in the middle of the night! But because they advertise that the pools and hot tubs are open 24 HRS A DAY they cannot kick people out unless they are not tenants.

So I am very sorry if you read this review too late...hopefully it will help those that might be moving or considering moving here. Our experience is one we will never forget!!

Also the reviewer who mentioned the quality of carpet and flooring and appliances was right on the money! They are all very very cheap. We lived a good month or more with the vinyl in the kitchen coming up off the floor. But the management would not replace it. Course they did when we moved out I am sure. Or hope they did!

The complex would be great if they would maintain normal hours at the pools...closing after 7 or something. And if they really would protect people by not allowing felons in the apt complex. As well as standing up to tenants who make noise after hours....and other issues. This review space isn't big enough for all my concerns. So hope this helps.